Policies & FAQs
What time are Check-in & Check-out?
Check-in begins at 4:00 PM. We offer a streamlined self check-in process with detailed instructions, allowing you to arrive at your convenience anytime after 4:00 PM without feeling rushed.
Even earlier check-in starting at 2pm may be available upon request for an additional fee—just text us at 507-519-4600 and we’ll do our best to accommodate you.
Check-out is by 11:00 AM. Because we often have incoming guests, we are unable to accommodate late check-outs after 11:00 AM. This allows our housekeeping team enough time to thoroughly clean and prepare the room for our next guests.
Thank you for respecting our check-out time and helping us maintain the high standards of cleanliness and care we want every guest to experience.
What should I know before making a Reservation?
Holidays and special event days will be charged at the weekend rate, and may require a minimum two night stay. Holiday weekends may include but are not limited to New Year’s Eve/Day, Valentine’s Day, President’s Day Holiday Weekend, Memorial Day Holiday Weekend, Mankato Marathon, Fourth of July and Holiday Weekend, Labor Day Holiday Weekend
Room rates are monitored daily and are subject to change and are subject to increasing based on occupancy and special event/holiday dates.
We accept Discover, Visa, Mastercard, and U.S. Currency. Rates and policies are based on double occupancy only and are subject to change at any time.
**Our reservation system automatically bills your credit card when booking online – 50% upon confirmation and remaining 50% balance 14 days prior to arrival.
GIFT CERTIFICATES #s can be added on the booking engine as a form of payment.
BLACK OUT DATES APPLY TO ALL VOUCHERS/ GIFT CERTIFICATES – BLACK OUT DATES INCLUDE, BUT ARE NOT LIMITED TO HOLIDAYS & SPECIAL EVENTS
What is your Cancellation Policy?
100% of your stay is charged upon reservation confirmation. You will receive an email confirmation and receipt of your payment.
A full refund is given for cancellations 14 days or more prior to your scheduled arrival.
All refunded cancellations are subject to a $35.00 cancellation fee.
No refund for cancellations within 14 days of your scheduled arrival. We allow you to reschedule your stay within one year of the original reservation date.
Cancellations Note
It is our primary desire and goal to have our guests join us as scheduled, however cancellations greatly affect a small Inn like ours. Each room we offer is unique and when we guarantee an accommodation your room will not be booked to another party. We remove that room from our available inventory and lose the opportunity to sell it to others. That is why it is important for the guarantee to be honored both ways.
We strongly recommend travel insurance for the unexpected life event.
TRAVEL INSURANCE options:
http://www.allianztravelinsurance.com/
http://www.travelguard.com/
http://www.travelexinsurance.com/